Terms + Conditions
The scope of work for day rates varies depending on the project. For Half Day Rates, the work will be completed within a 4-hour timeframe. For Full Day Rates, the work will be completed within an 8-hour timeframe, which includes a 1-hour lunch break. All Day Rates include an optional 60-minute prep call, which must take place at least 48 hours in advance of the project date.
Both Steph Corrigan Design and the Client agree to discuss the scope of work at least 48 hours in advance of the scheduled Day Rate. Steph Corrigan Design will do their best to complete as many of the Client’s requests within the allotted timeframe. The Client acknowledges that Steph Corrigan Design cannot predict how long any task will take with 100% accuracy and therefore may not be able to complete all of the Client’s requests within the allotted time.
The payment for a Half Day must be paid in full upfront in order to secure the project date in Steph Corrigan Design’s calendar. The payment for a Full Day may be split into two even payments, with 50% due at booking and the remainder one day prior to the project date.
3. Cancellations + Rescheduling
If the Client wishes to cancel the Day Rate after booking, they will be issued a 50% refund if they give Steph Corrigan Design at least 14 days’ cancellation notice. If less than 14 days’ cancellation notice is given, it is up to Steph Corrigan Design’s discretion whether or not to issue a partial refund.
If the Client wishes to reschedule their Day Rate after booking, they are free to choose a new date within a 30-day period, contingent on Steph Corrigan Design’s availability. At least 14 days’ notice must be given to reschedule a Day Rate. If less than 14 days’ notice is given, the Client will be charged a $200 rescheduling fee.
If Steph Corrigan Design cancels a Day Rate after booking for reasons that are unrelated to the Client’s project (i.e. sickness, travel, emergencies), the Client will have the option to either book a new date or receive a full refund. The Client will not be charged a rescheduling fee if Steph Corrigan Design needs to reschedule a project for reasons that are unrelated to the Client’s project.
Steph Corrigan Design will be available to provide support to the Client via email for 30 days after the project date. The Client will receive a 15% discount on any additional day rates booked in the future. This discount does not apply to Steph Corrigan Design’s other services.